Privacy Policy

Last Updated: September 2026

Water Damage Montpelier Station, VA (“we,” “us,” or “our”) operates the website waterdamagerestorationmontpelierstation.site. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our water damage restoration services.

Information We Collect

Information You Provide

When you contact us by phone, email, or through our website contact form, we may collect:

  • Your name
  • Phone number
  • Email address
  • Property address or general location
  • Description of your water damage situation
  • Insurance information (when relevant to your service request)

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent on each page
  • Referring website
  • Device type (desktop, mobile, tablet)
  • General geographic location based on IP address

We use cookies and similar tracking technologies to collect this information. You can control cookie settings through your browser.

How We Use Your Information

We use your information for the following purposes:

  • To respond to your service inquiries and requests
  • To provide water damage restoration services
  • To communicate with you about your project, estimate, or service
  • To process insurance documentation on your behalf
  • To improve our website and services
  • To send service-related communications (we do not send unsolicited marketing emails)

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information with:

  • Insurance companies and adjusters when you authorize us to do so as part of your claim process
  • Service providers who assist with our website hosting, analytics, and business operations
  • Legal authorities when required by law or to protect our rights

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal retention requirements)
  • Opt out of any marketing communications

To exercise these rights, contact us at info@waterdamagerestorationmontpelierstation.site or call (540) 360-9292.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revision. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, contact us:

Water Damage Montpelier Station, VA Phone: (540) 360-9292 Email: info@waterdamagerestorationmontpelierstation.site Address: 405 E Laburnum Ave Ste 3, Richmond, VA 23222